. Any of these changes to your system can create problems The operating system or software programs may stop responding. Printers or other attached peripheral equipment may stop working properly. A destructive virus or malicious code may be downloaded from the Internet. © 2004 Sony Electronics Inc. Before Creating a VAIO Recovery Media Kit You can also order a VAIO Recovery Media Kit by visiting or by contacting a Sony customer service representative at 1-800-488-7669.

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(Canadian customers can call 1- 877-779-9929.) About CD and DVD media The number of recordable CDs or DVDs required to create a VAIO Recovery Media Kit varies, depending on computer model purchased. ❑ A complete hard disk drive recovery ✍ Before performing a restore or recovery operation, go to the Sony online support Web site at or check for knowledge base solutions that may help you solve your computer’s issue. Locating Information and Instructions For detailed instructions to guide you through all recovery options: Click Start in the Windows®.

This option may not resolve severe issues. For more information about this option, see the section, “Locating Information and Instructions.” © 2004 Sony Electronics Inc. (Remember to back up data to external media before performing this recovery option.) For more information about this option, see the section, “Locating Information and Instructions.” © 2004 Sony Electronics Inc. 4 hours of video. Double layer DVD+R media is not supported for the creation of a VAIO Recovery Media Kit. Double layer DVD-R media (when it becomes available) is not supported.

For more information about the use of double layer DVD+R media, visit the Sony Computing Support Web site at. 13 Insert a writable DVD disc into the computer’s optical drive, and click Create DVD. For computer models with preinstalled Adobe® Premiere® Pro software.

† Click to DVD software is preinstalled on selected models only. © 2004 Sony Electronics Inc. Click Start in the Windows taskbar. Click Welcome to VAIO life. You can locate the online Help for Sony® software programs by pointing to the individual software program’s icon and selecting Help from the submenu. The software’s main window appears.

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Sony Computing Support Web site Online help and support are available 24 hours a day, seven days a week, when you visit the Sony Computing Support Web site at The Sony Computing Support Web site provides ❑.

Important information for macOS ® 10.13.6 users: We have tested our USB display adapters and docking stations on the official release of macOS ® 10.14 Mojave and have confirmed that substantial compatibility has been restored, when compared with macOS ® 10.13.4-6. For better compatibility with our USB display adapters and docking stations, we recommend updating your Mac® to macOS® 10.14 Mojave. For more information regarding the macOS ® 10.14 Mojave update, and to determine if your Mac ® computer will support macOS ® 10.14 Mojave, please visit the following Apple ® link: If you are unable to upgrade to macOS ® 10.14 Mojave and you are currently running macOS ® 10.13.6 High Sierra: to download the display driver for macOS ® 10.13.6 High Sierra Our US support team hours are Monday-Friday 8:30am - 6:30pm EST. Technical Support: 888-988-0488. Support Email:.