Hi, Thank you for posting your query on Microsoft Community. We regret the inconvenience caused to you. Let me assist you. From where did you install the drivers? Ensure to install all pending updates on the system. Let's try the below methods and check if it helps to resolve the issue.

Method 1: Windows has a built-in troubleshooter to check and fix issues with Hardware and Devices. I would suggest you to run this troubleshooter to check if the issue is with your Devices. Refer these steps: 1. Press Windows key +X, select Control panel. 2. Change the view by option on the top right to Large icons. 3. Click on troubleshooting and click on the view all option on the left panel. Run the Hardware and Devices. Method 2: I suggest you to download and install the latest drivers for the webcam from the manufacturer website and check if it resolve the issue.

Please refer to the following Wiki article created by Andre Da Costa on If the drivers for Windows 10 are not available on the website, install the latest available drivers on manufacturer's website in compatibility mode and check if I helps to resolve the issue. Compatibility mode Follow the steps below on how to install driver in compatibility mode: 1.

Download the driver from the manufacturer’s website and save it on your local disk. Right click on the setup file of the driver and select “Properties”. Select “Compatibility” Tab. Place a check mark next to “Run this program in Compatibility mode” and select operating system from the drop down list. Let the driver install and then check the functionality. There are no drives available for this device. I suggest you to install windows 8 drivers in compatibility mode or else you need to contact Dell support for drivers.

Dell System Xps L502x Drivers

Hope this information helps. Please let me know if you need further assistance. Thank you Suvarna G Microsoft Community.